Change of Heart policy - Bookings can be cancelled within 7 days of a purchase, with a full refund, provided that the booking date is 30 days prior to the arrival date. For cancellations after 7 days of a purchase, the hotel’s cancellation policy and penalty applies. This policy does not apply to certain deals - please check the Fine Print section of your preferred getaway for more details.
1 change in dates is permissible at no additional charges, provided that the change is made at least 30 days prior to the original arrival date and provided that the hotel has availability on the newly requested dates. The final decision regarding date changes is at the sole discretion of the Hotel and the Hotel reserves the right to decline a change in dates, should availability not exist on newly requested dates.